tag:blogger.com,1999:blog-3295259950245333856.post8648688306645200814..comments2010-04-16T18:00:32.570-04:00Comments on I {heart} Rhody: Dining ~ The Wickford Diner, Wickfordboliyouhttp://www.blogger.com/profile/06524230831950917735noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-3295259950245333856.post-48432144644614030762010-04-16T18:00:32.562-04:002010-04-16T18:00:32.562-04:00Hmmm...come to think of it, I've never complained ...Hmmm...come to think of it, I've never complained about service, either! Maybe because you & I were both servers at one time? In the same vein, that's probably why we make a point of telling servers and managers when the service is exceptional!<br /><br />I love that you're using your blog to post reviews of local spots in Rhode Island. I especially love that you do it all from a consumers' point of view, not that of a paid critic!<br /><br />~MichelleMichelle Quillinhttp://newenglandmultimedia.comnoreply@blogger.comtag:blogger.com,1999:blog-3295259950245333856.post-66747893636905834502010-04-15T22:43:47.145-04:002010-04-15T22:43:47.145-04:00Hi Michelle,
(apparently, my response didn't go t...Hi Michelle,<br /><br />(apparently, my response didn't go through. I'm trying to recreate it, though I'm sure it's not as good as the first version).<br /><br />We'll definitely check out the Wickford Art Festival. Thanks for the tip!<br /><br />I appreciate what you're saying about "doing unto others." Honestly, I don't complain to management about service. If there's a problem with the food, I'll mention it to the wait person, but I don't remember ever calling a manager over to complain. Perhaps I'm just not confrontational. <br /><br />I do make a point to call a manager over to compliment good food or service. I like to "catch them being good," and have told managers about good service/selection/food in restaurants, retail stores and grocery stores. A couple of times I've even called the manager to the drive-through window to compliment excellent customer service.<br /><br />I'm interested to hear about your experience that day. What a coincidence that we were in the same restaurant on the same day! If you prefer, you can send an email message or we can talk about it in person sometime.boliyouhttp://www.blogger.com/profile/06524230831950917735noreply@blogger.comtag:blogger.com,1999:blog-3295259950245333856.post-68517829042358239282010-04-12T20:41:02.437-04:002010-04-12T20:41:02.437-04:00I erased the post because I felt bad about not let...I erased the post because I felt bad about not letting the owner know first, especially after our discussion about how negative social media can hurt a business if they don't handle it correctly! I want to treat others as I want to be treated, that's all! My Christian faith kicked in powerfully just as I was about to click "Post."<br /><br />When Christa & I are in Wickford, which is often, we go to the Diner for clamcakes and chowdah. They really do compare to Aunt Carrie's. Maybe they're even better. <br /><br />The other two restaurants in Wickford can't compare when it comes to clamcakes, but they have their own specialties. Each restaurant there has its own niche.<br /><br />You MUST go to the Wickford Art Festival this summer! It is soooo Rhode Island. ;o)<br /><br />~MichelleMichelle Quillinhttp://facebook.com/newenglandmultimedianoreply@blogger.comtag:blogger.com,1999:blog-3295259950245333856.post-85553656708519162092010-04-11T14:14:05.308-04:002010-04-11T14:14:05.308-04:00Thanks Michelle!
We're seldom in Wickford, althou...Thanks Michelle!<br /><br />We're seldom in Wickford, although we've gone in for Daffodil Days twice now.<br /><br />It sounds like you're a regular at Wickford Diner, and it was certainly a good idea for you to let the owner know. I agree, their prices are good, and the food we had was very good. <br /><br />Where is your post on your experience?boliyouhttp://www.blogger.com/profile/06524230831950917735noreply@blogger.comtag:blogger.com,1999:blog-3295259950245333856.post-15081749877298100632010-04-11T12:45:49.614-04:002010-04-11T12:45:49.614-04:00I wrote a long comment about our experience yester...I wrote a long comment about our experience yesterday as well, but then thought "Hmm...if this was my diner, what would I hope a dissatisfied customer would do?" and decided I'll call them today and point them to this blog post, then tell them about my experience, also as a restaurant industry veteran with a heart for the servers!<br /><br />I love Wickford Diner's food and prices, which is why I want to let them know about the front of the house issues. The seafood is good and fresh, and brought to the table piping hot every time. I love their chowder -- it's thick, creamy, and buttery, swimming with plenty of clams. They use flounder for their fish & chips, and the portion is sizable for the price. The batter is my favorite of all batters, albeit a tad oily (I blot it with a napkin).<br /><br />I'm a clamcake freak, but very picky! Wickford Diner's clamcakes are my favorite next to Aunt Carrie's -- always huge, doughy, perfectly fried to a crisp without going too far, with big chunks of clams -- and the prices are excellent! Where else can you get half a dozen perfect clamcakes for $2.95 these days? <br /><br />I don't want to give up on Wickford Diner, when they obviously really care about food quality and prices. Excellent post, Erika! <br /><br />~MichelleMichelle Quillinhttp://scottquillin.comnoreply@blogger.com